Belleer Privacy Policy
Last Updated: September 22, 2025
1. Introduction
Welcome to Belleer. This Privacy Policy outlines how Belleer (“we,” “us,” or “our”) collects, uses, protects, and discloses your personal information when you visit our location at 281 rue St Vallier Ouest, Québec, QC G1K 1K4, use our website, purchase our products, or interact with our services.
We are committed to protecting your privacy and handling your data in an open and transparent manner. This policy has been prepared in accordance with Canada’s privacy laws.
2. Information We Collect
We collect information to provide and improve our services, process your orders, and communicate with you. The types of information we collect are:
Personal Information You Provide:
- Contact Information: Your name, email address, and phone number when you sign up for our loyalty program, subscribe to our newsletter, or participate in events.
- Transaction Information: Billing and shipping addresses, payment card details, and purchase history when you buy our juices, smoothies, superfood powders, infusions, seeds, or pills in-store or online.
- Feedback and Correspondence: Information you provide when you contact us with questions, feedback, or participate in surveys.
Information Collected Automatically:
- Website Usage Data: When you visit our website, we may automatically collect information about your device and browsing activity, such as your IP address, browser type, pages viewed, and the duration of your visit.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your online experience, analyze site traffic, and support our digital marketing efforts.
3. How We Use Your Information
We use the information we collect for the following purposes:
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To Provide and Manage Our Services: To process your transactions, fulfill your orders for in-store and wholesale products, and manage our loyalty program.
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To Communicate With You: To respond to your inquiries, send you marketing communications (such as newsletters and promotions), and provide you with updates about Belleer.
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To Improve Our Offerings: To understand customer preferences, analyze trends, and improve our product menu, website, and overall customer experience.
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For Marketing and Promotion: To run targeted advertising campaigns and collaborate with influencers to build brand awareness.
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To Comply with Legal Obligations: To maintain financial records, prevent fraud, and comply with applicable laws and regulations.
4. How We Share Your Information
Belleer does not sell your personal information. We may share your information with trusted third parties under the following circumstances:
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Service Providers: We share information with third-party companies that perform services on our behalf, such as payment processors, delivery and shipping partners, and digital marketing platforms. These providers are only given the information necessary to perform their specific function.
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Professional Advisors: We may disclose information to our professional advisors, such as the accounting firm Merlin & Associés CPA Inc., lawyers, and consultants, as necessary to operate our business.
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Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal process, such as a court order or subpoena.
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Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Your Privacy Rights
Under Canadian law, you have certain rights regarding your personal information. These rights include:
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Right to Access: You have the right to request access to the personal information we hold about you.
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Right to Rectification: You have the right to request that we correct any inaccurate or incomplete information.
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Right to Withdraw Consent: You may withdraw your consent to our use of your personal information at any time, particularly for marketing communications, by using the “unsubscribe” link in our emails or by contacting us directly.
To exercise any of these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
Our website uses cookies to improve functionality and for analytics. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features may be limited.
9. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
281 rue St Vallier Ouest, Québec, QC G1K 1K4 Canada
Email: contact@belleer.com